Georgia Natural Gas

Just for Seniors – Tips From Georgia Natural Gas

At Georgia Natural Gas (GNG) we recognize that senior citizens often have to follow tight budgets. Energy bills can seem overwhelming to those living on a fixed income. That’s why we want to share some information that is particularly helpful for seniors.

Special GNG Senior Discount
GNG customers who are at least 65 years old and have a combined household annual income of $14,355 or less may qualify for a discount off the per-therm price of their Residential Market Price Plan. If you qualify, Atlanta Gas Light Company will reduce your monthly base charge by up to $14.00, and GNG will lower your variable price by several cents per therm. Apply using the following form:

	Senior Discount Application – Adobe Acrobat Version	69 KB (PDF)
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GNG offers several convenient payment options.

Energy Assistance
From time to time, seniors may need help to pay their energy bills. For years GNG has supported the Heating Energy Assistance Team (H.E.A.T.), which distributes energy assistance funds to qualified elderly and low-income residents throughout Georgia.

Several agencies and organizations* provide energy assistance:

Statewide Assistance

Low-Income Home Energy Assistance Program (LIHEAP), administered by the Georgia Department of Human Resources – 404-657-3426 or 404-657-3427 (inside metro Atlanta); 1-800-869-1150 (outside Atlanta)
H.E.A.T. – 678-406-0212
Project Share of the Salvation Army – 770-441-6200
United Way Referral Program – Dial 211

Metro Atlanta-Based Assistance

Atlanta Regional Commission, Aging Services – 404-463-3333
Buckhead Christian Ministry – 404-239-0038 (serves these ZIP codes: 30305, 30309, 30311, 30318, 30319, 30324, 30326, 30327, 30329, 30340, 30341, 30342, 30345, 30360, and 30363)
Midtown Assistance Center – 404-681-5777
Resource Service Ministries – 404-352-5440
St. Vincent DePaul Society – 770-458-9607
Senior Connections – 770-455-7602, ext. 151
The Sullivan Center – 404-753-0535

* This energy assistance contact information was provided by the Heating Energy Assistance Team. GNG appreciates H.E.A.T.’s willingness to share the information.

Be a Cautious Consumer
You can take steps to prevent your confidential account information from falling into the wrong hands. For instance:

Use discretion when you’re asked to reveal your account information. If you are a GNG customer and a different company asks for the information, be cautious about sharing it.
Always be wary of sharing your Social Security number unless you are certain that sharing it is necessary and you know the company well that is asking for the information.
Remember that there is no reason to share your GNG account number with anyone except a GNG representative.
Beware of door-to-door salespeople who may use slick, high-pressure tactics to sell their services.

Conservation Tips
There are simple ways to conserve energy that may result in lower energy bills – without discomfort or inconvenience.

View GNG’s conservation tips for a full list of money-saving energy tips. But remember, seniors with special needs always should check with their doctor before changing their normal home temperature.

Some Helpful Links

University of Georgia Gerontology Center: http://www.geron.uga.edu
U.S. Department of Health and Human Services: http://www.os.dhhs.gov/
AARP Consumer Protection: http://www.aarp.org/consumerprotect-utilities
Georgia Council on Aging: http://www.gcoa.org
Energy Information Administration: http://www.eia.doe.gov
U.S. Department of Energy: http://www.energy.gov

We’re Here to Help
If you ever have questions about your gas bill, please call our customer care center at 770-850-6200 (inside metro Atlanta) or toll-free 1-877-850-6200 (outside Atlanta). Hours are 7 a.m.– 10 p.m. Monday–Friday and 7 a.m.–7 p.m. Saturday.

At GNG, we value our senior customers. We’re glad you chose Georgia Natural Gas as Your Gas Company.^SM